Full-Service Freight Warranty Program Design, Implementation & Administration

Even the best transport companies lose and damage freight.

Let us provide solutions.

Multi product coverage for mixed consignment types.
Enhance pass through cover from carriers as well as RHA/Biffa standard minimum levels
Bespoke warranty levels and claim times – linked to consignment types and service offerin
New profit centre, internalising the traditionally outsourced and lost financial services profit pool

30 Years Experience

Providing freight warranty solutions since 1994

+dozens of carriers

The FreightGuard Service Guarantee has been implemented at over dozens of leading couriers.

+40% Claims

On average, the funds that FreightGuard sets up for our clients generate a 40% profitability after settling claims.

Service warranty

About Us

Operating across the UK, Europe & Africa, The FreightGuard Group are market leaders in designing, implementing and running warranty guarantee programs.

UK

Kemp House 160 City Road EC1V 2NX
London

South Africa

270 Rondebult Road Boksburg Gauteng
South Africa

Our Services

Premium, multi-product coverage for mixed consignment types.
Enhance pass through cover from carriers as well as standard minimum levels (eg RHA/Biffa in UK).
Bespoke warranty levels and claim times – linked to consignment types and service offering.
Traditionally higher warranty coverage levels linked with more tailored in-depth service offering.
Enhanced cover for items not previously covered by traditional insurance.
Option to cover service levels linked to more variables (eg specific time/day)
New profit centre, in housing the traditionally outsourced and lost financial services pool.

Gateway offering – allows for sales teams to upsell higher coverage levels.
Low cost cover for companies whole volume.
Bespoke warranty levels linked to service offering.
Loss and/or damage cover.
Tailored assessment times providing impartial third party judgement.
Option to award compensation as goodwill gesture.
New profit centre – revenue pool sits on company balance sheet.

Centrally controlled warranty program providing compensation for loss or damage to direct customers and network/franchise holders.
Warranty cover above the RHA and Bifa minimums.
Profit pool can be used to incentivise network members.
Warranty levels linked with service offerings.
Bespoke item cover for items not traditional included by insurance.
Fully customisable assessment process.

Tailored Claim Solutions

Specialised Solutions

Loss and damage are realities for even the finest
transport companies. Rely on us for comprehensive
solutions designed to address these challenges
head-on, safeguarding your shipments and preserving
the reputation of your logistics operations.

Service Warranty

FreightGuard’s Service Warranty gives transport providers, aggregators and 4PL’s a compliant solution in funding and managing claims for goods lost or damaged in transit, while at the same time your clients enjoy enhanced liability cover limits and significantly improved service levels.

Data Analysis and Reporting

Our solution generates significantly more than just the outsourcing of claims. Through our proprietary cloud based claims management and reporting tools, we deliver in-depth reporting and analysis on a wide range of claim events.

Solutions

Whether you are a transport provider, freight aggregator or broker, we have a range of comprehensive services to offer you. We create customised solutions to suit your organisations individual needs and that of your customers.